Privacy Policy

Last updated: October 19, 2026

Which policy applies to you. This one covers the analytics product: Competitor Map, Rival Scout, and the standalone scanners. These work from public Instagram profiles and never ask you to connect an account.

If you connect a social media account to use our automation features, additional data handling applies and is described in the Connected Accounts Addendum.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our services, or contact us for support.

  • Account information (email, username, password)
  • Usage data and analytics
  • Communication preferences
  • Billing information, handled by our payment processor

The analytics product does not ask for, and does not require, the credentials of any social media account.

2. Information About Public Profiles

When you request a report, we analyze information that is already publicly available on the profiles you ask about, and present it back to you as a ranked report. We do not analyze private accounts, and we do not need access to any account to produce a report.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Produce the reports and analytics you request
  • Analyze and improve our service performance
  • Send service updates and marketing communications
  • Provide customer support
  • Ensure security and prevent fraud

4. Information Sharing

We do not share your personal information with third parties. However, we may use your analytics data for promotional purposes, with all account usernames and identifying information redacted to protect your privacy.

We may share information only in these limited circumstances:

  • Legal requirements or to protect our rights
  • Business transfers (mergers, acquisitions)
  • Anonymized analytics for marketing purposes (with all identifying information removed)

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Opt-out of marketing communications
  • Data portability

7. Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser.

8. Connected Accounts

Our automation features are a separate, opt-in product. If you connect a social media account to use them, the data we handle and how long we keep it are described in full in the Connected Accounts Addendum. Nothing in that addendum applies to you unless you connect an account.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]